Deposits
General information
On the Deposits page, you can find information about all deposits made in the system.
To filter the page data, click the down arrow located at the top of the table and adjust the following filter parameters:
ID — the system identifier of a deposit.
Address — the deposit address.
Wallet — the name of the wallet to which a deposit was made.
Label — the deposit name in the system.
Currency — the deposit currency.
Status — the deposit status. Possible values:
Invoice — paid or newly created invoice.
Paid — the requested amount is successfully deposited.
Canceled — the invoice time limit is expired and no payment was deposited.
Unresolved — a situation that requires client’s action (for example, the payment was made after the invoice expiration time and so on).
Company — the name of the company of the client who made the deposit.
Created at from — specify the starting date of the range.
To — specify the end date of the range.
Click the check mark icon to apply the filters. To reset filters, click the cross icon.
On the Administrative > Deposits page, the following data is provided about each deposit:
- ID
The system identifier of a deposit.
- Label
The deposit name in the system.
- Paid
The deposit amount paid by a client.
- Payment currency
The deposit currency.
- Status
The deposit status. Possible values:
Invoice — the newly created or paid invoice.
Paid — the requested amount is successfully deposited.
Canceled — the invoice was not paid before the invoice time limit has expired.
Unresolved — actions from a client are required. For example, in the case when a payment is made after the invoice had expired.
- Address
The deposit address.
- Wallet
The name of the wallet to which a deposit was made.
- Tracking ID
The deposit identifier specified by the client for tracking the deposit in the client’s system.
- Amount
The requested deposit amount in the wallet currency.
- Confirmations
The number of block confirmations specified by a client. After the transaction receives the specified number of confirmations, the client gets an additional callback.
- Created at
The date and time when the deposit transaction was created.
- Export deposits
Click this button to download the up-to-date deposits report or subscribe to automatically receive scheduled reports. For more details, see Reports and Subscriptions.
Deposit details
To view detailed information about a specific deposit, click the deposit ID.
The details page is divided into the Info, Transfers, and Operating log tabs. To navigate between them, click the menu button (☰) displayed in the right part of the page.
Info tab
On this tab, you can find general information about the deposit.
On the left part of the Info tab, you can view and update the following information:
- Label
The deposit name in the system.
- Tracking ID
The identifier assigned to the deposit transaction by a client in order to track it in the client’s system.
- Callback url
The URL address for sending notifications about deposit updates to a client.
- Number of confirmations to send additional callback
The number of blocks specified by a client. After a transaction receives the specified number of confirmations, the client gets an additional callback.
- Status
Available for Merchant clients only.
The deposit status. You can manually change the status by selecting one of the possible values:
Invoice — paid or newly created invoice.
Paid — the requested amount is successfully deposited.
Canceled — the invoice wasn’t paid before the invoice time limit has expired.
Unresolved — a situation that requires client’s action (for example, the payment was made after the invoice expiration time and so on).
- Time limit (UTC)
Available for Merchant clients only.
The time limit for a deposit, during which the payment can be accepted at the rate available for the moment of the deposit transaction. The rate is frozen for 15 minutes from the time of the deposit transaction.
- Target amount requested
Available for Merchant clients only.
The requested deposit amount in the wallet currency.
- Inaccuracy
Available for Merchant clients only.
A delta value to hedge possible rate changes during the deposit expiration time.
For example, a client has a deposit for 100 USDT without the specified payment currency with the expiration time of 10 minutes. This means that funds can be deposited in any currency within 10 minutes, but the rate of the currency pair can also change within the specified time. In order to hedge the rate change risks, the delta value is set, for example of 5 USDT, which means that the expected payment is from 95 USDT to 105 USDT (depending on the rate) within 10 minutes.
If you updated any of the fields, click Save to apply the changes.
On the right part of the Info tab, you can view the deposit address, identifier, status and currency. You can copy the deposit address by clicking the copy icon. To navigate to the explorer, click the link icon.
In the lower part of the screen you can find general information about the deposit:
- Wallet
A link to the wallet details.
- Address label
Available for Merchant clients only.
The universal unique identifier (UUID) of the client wallet.
- Amount requested
The required amount of funds to be paid in the wallet currency.
- Page
The link to a deposit payment page.
- Created at
The date and time when the deposit transaction was created.
- Updated at
The date and time when the deposit transaction was updated.
Transfers tab
On this tab, in addition to the general deposit information, you can find information about transactions related to the deposit, such as the tracking ID, transaction data and time, amount, status, and transaction hash.
Operation log tab
On this tab, in addition to the general deposit information, you can view the log of event notifications related to the selected deposit.
Each notification indicates the event name, the reason why the notification was sent, the event initiator, as well as the date and time when the event has occurred.
Create a new deposit
Create a new deposit as follows:
Click the New button located in the top right corner of the page.
Fill in the following fields.
Label — specify a short name for the deposit.
Wallet — select the wallet in the dropdown.
Callback URL — specify the URL for sending notifications about deposit updates to a client.
Click Save.