Support
General information
On the Support page, you can find information about the providers of technical support services.
To filter providers by their current status, use the Is enabled option.
Click the check mark icon to apply the filters. To reset filters, click the cross icon.
On the Providers > Support page, you can find the following information:
- Alias
The support provider name in the system.
- Host
The hostname of a support provider.
- Enabled
The status of a support provider.
Support providers details
To view support providers details, click the provider alias. On the page that is displayed, you can view and edit general information about a support provider:
- Host
The host address of a support provider.
- Login
The login for accessing a support provider.
- Password
The password for accessing a support provider.
- Extra
The second API key that, along with a password, is required for accessing a support provider.
- Department ID
The department identifier.
- Is enabled
The status of a support provider. Toggle the switch to change the status.
After specifying the required options, click Save to apply the changes.