Orders
General information
On the Trading > Orders page you can find information about all orders made by Enterprise clients.
To filter the page data, click the down arrow located at the top of the table and adjust the following filter parameters:
ID — the system identifier of an order.
Operation type — the order type. Possible values:
Exchange — [TBD]
Transfer — [TBD]
Operation ID — the operation identifier in the system.
Status — The order status. Possible values:
Fail — the order has not been executed.
New — the order has just been created.
Success — the order has been successfully executed.
External ID — [TBD]
Company — the name of a client’s company.
Instrument — the currency pair.
Created at from — the time period or the exact date and time when the order was created.
to — [TBD]
Updated at from — the time period or the exact date and time when the order was .
to — [TBD]
Click the check mark icon to apply the filters. To reset filters, click the cross icon.
On the Trading > Orders page, the following data is provided about each order:
- ID
The system identifier of an order operation.
- Operation
The order type along with the link to the order. Possible values:
Exchange — [TBD]
Transfer — [TBD]
- Status
The order status. Possible values:
Created — the operation has been created and is in the queue for processing.
Failed — the operation failed in the blockchain.
Success — the operation is successfully completed.
Pending — the operation is being processed.
- Symbol from
The indication of the symbol of the debiting currency.
- Symbol to
The indication of the symbol of the crediting currency.
- Amount
The order amoutnt.
- Rate
The order rate.
External ID
- Instrument
The currency pair that was used for creating a transfer related to the exchange operation.
- Side
The trading side of an order (
buyorsell).- External status
Indicates whether the order was executed. If the field is blank, the order has not yet been created.
- External order type
The type of the order that has been executed.
- External amount
The amount of funds on the exchange.
- External rate
The rate used for the order execution.
- Applicant
The email of a client who made the order.
- Created at
The date and time when the order was created.
- Updated at
The date and time when the order was updated.
- Actions
Click the Retry button to re-create the order that has been failed.
- Export
Click this button to download the up-to-date orders report or subscribe to automatically receive scheduled reports. For more details, see Reports and Subscriptions.
Orders details
To view detailed information about a specific order, click the order ID.
On the details page, you can view the following information about the order:
Status
The order status. Possible values:
Created — the operation has been created and is in the queue for processing.
Failed — the operation failed in the blockchain.
Success — the operation is successfully completed.
Pending — the operation is being processed. The additional message indicating the current processing stage is displayed.
- Op type
The type of the operation related to the order (
ExchangeorTransfer).- Op id
The operation identifier in the system.
- Operation
Click the button to navigate to the transfer details.
- Instrument
The currency pair that was used for creating a transfer related to the exchange operation.
- Side
The trading side of an order (
buyorsell).- Amount
The transfer amount in the debiting currency.
- Amount currency
The indication of the transfer debiting currency.
- Rate
The exchange rate that was used for the exchange operation. The rate is calculated as follows:
Rate = Backoffice raw rate - Markup.- Final rate
Rate with markup and transportation fees (that is blockchain fees charged for sending funds from the global wallet to a client’s wallet). This rate is calculated as follows:
Final rate = (Total amount + (delivery_cost * delivery_rate)) / Amount, where:Total amount is the amount received by a client.
Amount is the amount sent by a client.
delivery_cost is the amount spent for funds transportation (dust + blockchain fee).
delivery_rate is the rate of the blockchain currency fee to amount currency.
- External id
The order identifier on the exchange.
- External status
Indicates whether the order was executed. If the field is blank, the order has not yet been created.
- External commission
The amount of commission for an order execution.
- External order type
The type of the order that has been executed.
- External side
The side of an order (
buyorsell).- External instrument
The instrument that was used in an order.
- External total
The order amount in the target currency.
- External price
The price of an order execution.
- External amount
The amount of funds on the exchange.
- External units filled
The number of units in the order.
To save the order, click the Check trading order and save button.
In the Operation log section, you can view the log of event notifications related to the selected payout.
Each notification indicates the event name, the reason why the notification was sent, the comment, and the event initiator, as well as the date and time when the event occurred.